Growth of Digital Payments In the Fintech Industry

Consumers all over the world, driven by the pandemic and motivated by the lockdowns, have rapidly shifted to online commerce and digital payment methods. This is a dramatic shift that many companies were not prepared for, but one that brings numerous benefits to businesses that adapt rapidly. Uncovering these top seventeen fintech trends could give you new insights and help you stay ahead of your competition by making educated business decisions for your organisation’s future growth. Is a mobile investment app designed to round up transactions made with a linked credit or debit card and invest the difference into ETFs (exchange-traded funds).

This is because young or online businesses are often deemed “high risk” by traditional bank lenders and denied access to credit. With rapidly growing demand for financial services, banks are in constant competition with fintech companies, but open banking gives them the opportunity to fight this pressure by partnering with them instead. To achieve sustained growth, it is expected that the payments industry fully adapts to our newfound reality and either starts or enhances a mix of digital payments instruments which accounts for and embraces next-gen payment methods. Roughly half a decade ago, people were theorizing that by 2030 more than two billion people would be experiencing an entirely virtual banking system. However, that might be a wild overestimate because of how the COVID-19 pandemic completed changed gears in terms of how populations, governments, and businesses are handling their money and digital contactless payments. The Global Payments Summit brought together payment providers from across Central Europe.

Improves customer experience(86%)

Global X Management Company LLC disclaims responsibility for information, services or products found on the websites linked hereto. Apexx, “Buy now, pay later bringing back the golden age of consumers’ spending,” Sep 22, 2020. Alternative financing refers to the business funding offered by nonbank institutions. Cofounder and CEO of Choco Up, one of Asia’s leading revenue-based financing and growth platforms. Visa is investigating how to enable automatic recurring payments for self-custodial … Among other mentioned Fintech trends are Personalization, Tokenizationa & Digital currencies, Green technologies and sustainable investing, Low Code Solutions and Metaverse.

However, the share of respondents reporting interest in future use did increase from 11 percent in 2021 to 15 percent in 2022. The products for which BNPL is used are changing slightly, but small-ticket categories such as apparel and mid-ticket items, including electronics and home appliances, continue to lead. The industry has been going strong for years now, but the crisis of traditional banking, caused by coronavirus lockdowns, will move users to explore new solutions. Likely, we’ll see emerging new niches and development of existing ones; there will be plenty of opportunities for all market players.

As well as this, the time it takes to make payments is much faster than paying with cash or cheques and there’s no need for change when making small purchases. When they were first developed in the 20th century , few would have thought how these interfaces would transform the financial services industry. Currently, for instance, 27% of UK adults have a digital-only bank account, up from 16% from January 2020.

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It was founded in 2016 in Lagos, Nigeria, and quickly became one of the leading fintech companies in Africa. The digital growth of the payments industry did bring new and unique experiences in which we pay, but these rapid changes also led to many concerns centered around payments security and online privacy. Ultimately, the rise of mobile payments apps created a demand for these tools and platforms to be safe, reliable, accessible and quick. Physical banks can connect to online stores and tech-savvy users, while startups should focus on making their digital wallets more universal.

  • Of course, you need to make sure that your solution is compatible with development standards, offers a secure transfer environment, and gets you a user base.
  • PayPal has a take rate similar to the one offered for other purchases which, essentially, is a percentage or flat fee of the total payment volume.
  • Considering that increased efficiency is a priority in 2021, AI, with its automation and superior analytical possibilities, will be used to optimize internal operations and improve customer experience.
  • Is a mobile investment app designed to round up transactions made with a linked credit or debit card and invest the difference into ETFs (exchange-traded funds).
  • In the simplest terms, PaaS embeds the payments experience in a non-payments consumer offering.
  • This payment option enables purchasers to buy products now and pay for them later, usually by splitting the purchase sum into multiple installments to be settled over time.
  • While this shift in the landscape opened the door for many opportunities, this also presented several new challenges.

Fintech is a rapidly evolving development with the potential to disrupt many parts of the financial sector. The growth of financial technology companies in recent years has been astonishing. Discover examples of innovation in financial services fostered by the Plug and Play Fintech program. Fewer people are using physical currencies to pay and more people prefer to pay digitally. While this shift in the landscape opened the door for many opportunities, this also presented several new challenges. We power payments innovation to help banks, payment providers and other players in the value chain win.

The year in review: an A-Z of fintech in 2022

A robust tech stack, combined with the Jan Dhan Yojana and the surge of UPI, has opened doors to endless opportunities to spur innovative offerings and services in Fintech. And, as national identity initiatives are launching all over the world by governments, a shift from fintech trends for digital payments traditional payment methods to a digital id approach is likely something no fintech company will want to miss. Fintech startups are using cybersecurity technology in ever more innovative ways, such as blockchain, to create a more secure form of holding information.

Main fintech trends for digital payments

Enhanced transparency in financial transactions boosted by instant payment confirmation and reciept of payment notifications. Humm buy now pay later in Australia are becoming increasingly popular because they allow companies and individuals to procure products immediately without having to pay for an extended period of time. Longer setup process – consumes a lot of time to apply and finally get it running due to the background checks, negotiations and documentation process. A Merchant Account holds an agreement with the provider and the vendor with their own terms and liabilities. These can be unique to each agreement and to the payment processor, and also by the county’s law.

Robotic Process Automation (RPA)

Innovations in digital payments, like BNPL and cryptocurrency, are also beginning to take root and show the potential for future growth. Consumers tell us that BNPL is enabling them to complete more purchases than they otherwise would. Despite cryptocurrency’s steep growth curve, a high percentage of non-users appear persuadable given further education—although interest to date has been driven by the instrument’s investment potential over its payments utility. Given another year to adjust to the pandemic’s ongoing economic effects, it will be fascinating to see how these digital trends progress in 2022’s survey. Consumers’ level of trust in financial services companies and tech firms remains similar to last year’s, with the relative rankings of various players consistent across age groups.

Large market datasets and additional granularity are required to feed predictive models, forecasts, and trading for businesses and individuals throughout the day. Even traditional data warehouse systems are being rebuilt using sensors to accommodate the increasing resourcefulness of data. Global corporations, banks and insurers, and SMEs can leverage their platform to streamline their payments processes and generate new net revenue. M10’s payment system is purposely built for banks to process over $1 million payments per second, and be tolerant against hardware and software failures and malicious attacks. The database is immutable and the system uses a consensus protocol to protect against failures and attacks.

Most importantly, the modern customer wants the ability to pay on their own terms, and the fact that they haven’t the resources to pay right now will not stop them from getting their hands on the desired product. Another fintech trend that is increasingly on the rise due to tech innovation and the COVID-19 pandemic, is contactless payment. Today, though, we will be taking a look at the current payment trends that will shape 2021 and possibly the next couple of years. The trends we’ll be going over today are not only affecting the banking sector but the entire fintech industry, which means that every business leader can capitalize on these trends. In the long run, acting on new payment trends means reducing customer effort and boosting the lifetime value of the customer, all the while driving operational efficiency and setting the stage for the adoption of new technologies. Technological innovation feeds into itself in this sector, because the sooner you adopt new payment trends and tech, the easier it is to keep up with the innovation process in the years to come.

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Facebook’s Libra coin is a prime example of how big companies are investing in the cryptocurrency market, and it’s important to note that digital currencies will reshape the fintech industry in the coming years. The application of quantum computing in the financial industry is not a pipe dream; it’s happening. As computing speeds increase, it becomes easier for financial companies to predict market movements and identify patterns in financial data. Other examples of AI in finance include chatbots used by banks to provide basic customer service queries or IBM Watson for financial analysis. With AI increasingly being used by these bots, they can learn from client conversations and customise future customer interaction accordingly.

By subscribing to email updates you can expect thoroughly researched perspectives and market commentary on the trends shaping global markets. The Fund invests in securities of companies engaged in Information Technology which can be affected by rapid product obsolescence, and intense industry competition. International investments may involve risk of capital loss from unfavorable fluctuation in currency values, from differences in generally accepted accounting principles or from social, economic or political instability in other nations.

StormX is a startup that offers an app and Chrome extension that allows users to earn crypto in a multitude of ways. Their platform combines blockchain with traditional cashback to create innovative solutions for the fintech industry. When asked who they consider the logical provider of digital wallets, consumers in all age groups and by a wide margin identify their bank, with the runner-up being a smartphone manufacturer and/or tech company . In light of this disconnect, banks would be wise not to rely on existing customer relationships but instead identify paths to deliver on the stated consumer requirements. Payments trends like the ongoing displacement of cash, new payments options like request to pay, digital currencies and buy now, pay later services are all creating exciting opportunities for those able to seize them. And as national identity initiatives are launching all over the world by governments, a shift in traditional payment methods to a digital id approach is likely something no fintech company will want to miss.

Primer’s payments infrastructure enables businesses to consolidate their ecosystems of partners across the entire payments services stack and enhance their payments strategy. Flutterwave provides an API that enables corporations such as banks to make and accept payments. They enable their merchant customers to accept omnichannel, digital-based payments at the point of sale. As economic conditions change, consumer spending habits and the payments channels they use tend to evolve.

Main fintech trends for digital payments

Implementation of blockchain can reduce fraud, secure payment processing and make them smarter, drive independent client verification, and more. Meanwhile, new solutions for document reading and authentication can be used to complete vital anti-money laundering and know your customer processes seamlessly at a distance. The emergence of fintech has meant a renovation for financial organizations in terms of following the sustainability and the go-green movement. Fintech companies, unlike the other ones, have a significant advantage over traditionalists as their organizations are built around digital processes and aimed at promoting digitalization in the financial sector. Digital transformation is the key element for companies in reducing their environmental footprint, according to Mariusz Ożga, Chief Innovation Officer of Alior Bank. It allows cutting brick-and-mortar offices and eliminating paperwork by moving it online.


According to Nielsen, about 60% of users are willing to pay extra for services if they come from sustainable companies. The growing Generation Z hailed as the generation of sustainability is eager to spend 10% more on services and products provided by sustainable companies. Funding for artificial intelligence is expected to increase from $640 million in 2016 to $37 Bn by 2025, according to research firm Tractica’s AI advisory services. Over the next 5 years, blockchain technology is expected to reduce the costs of accounting reconciliation by 70% and compliance costs by 30-50%.

Tech players like Netflix, Uber and Paypal have used APIs to the greatest effect – and have become household names. Next year, we can expect APIs to facilitate equally exciting financial services solutions that will serve millennials on a global scale for decades to come. Grab your copy of our latest Quarterly Intelligence Report for Q before your competitors and stay up-to-date with crucial developments in the Forex and CFD industry! Technology has even revamped the way we use our money, whether that’s in terms of investing, paying, or banking, so one must wonder what’s in store for 2023. The key is that to succeed in a landscape which doesn’t seem to stop changing, one will need to have the ability to create new excellent financial products and services which adapt to these rapidly changing needs much faster than before. Asked about BNPL, 30 percent of our survey respondents report having financed a purchase with this type of service .

The use of AI and ML allows payment companies to detect fraud earlier by learning the financial habits of clients so that unusual behaviour is highlighted. Fraud prevention security measures, like voice-activated transactions, biometric authentication, and smart assistant payment verification, all have a part to play in securing the future of digital payments. All of these converging trends present a clear dilemma in modern payments – customers are demanding easier in real-time transactions actioned on any connected device, while regulators are concerned about increased exposure to fraud. Payments companies, therefore, need to strike the right balance delivering new user-friendly processes that are also highly secure and compliant.

KB Bank, one of the biggest South Korean Banks, built an app that allows users to view, create, and manage their certificates. By getting users direct access to their personal data, the bank hopes to prevent data breaches, like the one the institution underwent in 2014. Similar to Klarna and Affirm on the B2C side, more lenders will step in to the mix and work with payment providers to establish credit for B2B company purchases. In 2022, we’ll see a big push for lenders to get ahead of the curve and start adapting this B2C-style payment as expectations shift for their B2B counterparts.

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